Covid-19

In Greek Hospitality, a smile is not the only characteristic and it is our meaning for each of our visitors.

In the context of adapting to the rules of combating the spread of the corona virusas well as the protection of our visitors and staff, we quote, briefly, all the precautionary measures that we will meticulously observe in this year’s tourist season. In this endeavor we ask for your understanding and support and we ask you not to hesitate to express your opinion to us in order to achieve even better results.

• The management of the accommodation has appointed a coordinator to oversee the implementation of the health protocol established by the state, while at the same time overseeing additional health measures for the safer stay of customers and ensuring the health of staff./li>
• The staff is trained in the application of all health rules and is aware of the strict adherence to preventive measures to avoid any risk.
• The selection of food and its preservation in the breakfast areas is done with high food safety and hygiene standards, following meticulously standardized procedures.
• All materials for cleaning and disinfection of public areas and rooms have been selected based on the certificates of suitability for use by accredited Public Bodies
• A high pressure steam device (steam cleaner) is used to sterilize the rooms for the best possible results.
• As an additional sterilization measure we use a special radiation device with UV-C lamp which is considered as the most complete sterilization application of all the equipment of the rooms, observing all the rules of its safe operation, according to the manufacturer’s instructions.
• We will make every effort, if we are given the opportunity based on completeness, to keep the rooms available 24 hours before the arrival of visitors so that their constant ventilation ensures a safer stay.
• Cleaning of each room (Room Service) will be carried out only at the request of the visitor as well as any change in sheets and towels.
• We have taken care of the above adequacy of clothing items (sheets, towels, pillowcases, bathtubs) in order to remain ventilated in our hotel at least 24 hours after receipt by our foreign partner.

• In order to achieve better service to our visitors upon their arrival (Check-in), we make sure to send you earlier by email the required visitor registration form which will be returned to us completed and we will have printed it on your arrival for signature.
• A special transparent divider has been placed on the Reception’s seat so that visitors can communicate with our staff without the use of a protective mask, while ensuring protection in any discussion to receive information from the staff.
• We assure you that all items delivered by Reception to our guests will be completely sterile and can be safely picked up.
• The Reception staff is thermo metered daily before taking office, while the hotel management ensures that all staff are not allowed to go to work if they feel any kind of sickness, having been replaced by security personnel.
• In the reception area and in the common areas, antiseptic fluid will be in constant use for voluntary use. In addition, there will be masks and gloves available which our visitors will be able to request from Reception for possible use when leaving the city.
• In Reception area there will also be an infrared thermometer available with which visitors can request its use from the staff. At the disposal of the guests there will be classic electronic thermometers which they will be able to receive in order to use them during their stay.
• The staff of Reception is fully informed and has the ability to inform visitors about the policy of the accommodation to deal with any incident.

• Check out is until 11:00 a.m.
• The delivery of the room (Check in) will take place immediately upon arrival of the visitor if the room has been empty for the previous 24 hours. However, in case of departure and entry of a new visitor, then the delivery of a room for accommodation will take place at 15:00. The time interval between each check in and check out is mandatory to ensure the thorough cleaning and disinfection of the room immediately after the departure of the previous visitor as well as adequate natural ventilation of the room.

• The staff observes all hygiene measures during the preparation and disposal of breakfast. Breakfast is served as a room service in the rooms with balconies. The rest of the rooms can be also served in a specially designed area of the hotel.
• We extended the morning availability hours from 08:00 to 11:00
• High food and hygiene safety standards in accordance with special health protocols
• All utensils are washed in a dishwasher at high temperatures for a safe sterilization